CURRENT POSITION
Director, Business Applications
And, other duties, as assigned :-)
Director over teams responsible for all aspects of Seattle Children's Business applications, including day to day operations, operational planning, and projects aligned with strategic needs. Duties include development and management of capital and operating budgets. Evaluation and continued improvement of customer service, coordination of services across the IT department, and ability to meet current and anticipated customer needs.
Primary deliverables in my first year at Seattle Children's include:
• Part of a team that negotiated of an Infor Lawson (ERP) Upgrade, Migration, and Re-hosting contract, later leading our project team to successful completion of this multi-million dollar Strategic Plan project.
• Implemented Epic MyChart allowing collection of over $1.5M in guarantor payments in the first few months and have eliminated the need to manually post payments. Self-scheduling through MyChart has also added new patient/family communication options.
• Implemented Click IACUC module on schedule. Currently working with business partners to identify key COI changes needed to support annual Research disclosure period.
• SharePoint 2016 / Office 365 upgrade, completed the reprogramming of the SharePoint Search functionality, allowing end-users to search both in the SharePoint on premise and Office365.
• Implemented ServiceNow CMDB and Discovery and continue to rollout new functionality including Incident Alerting, Performance Analytics, PPM, the retirement of Orchestrate.
• Negotiated cancelation of a Computer Assisted Coding Contract for breach of contract. As part of a joint business / IS mediation team, helped negotiate a contract termination saving Seattle Children’s $580K in future contract payments.
• Redesigned the IT Strategic Operating Plan, providing the groundwork for successful of formal IT Services Management and have also trained IS Leadership on the basics of ITIL.
